FAQ

Find the answers you need before purchase

These questions come from real customer technical reviews. Filter by product and distinguish what is available now, what is scheduled and what depends on project conditions.

Updated August 2026

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14 questions to answer before purchase

These are the questions most useful for product selection and quotation review. Each answer gives the conclusion first.

14 questions
01Which product fits my application?
Answer first

Choose HXB-V1 for a complete hydrogen generator, or HXS-2 when you need a 2 kW stack to integrate with your own BoP.

Use HXS-0 to evaluate your own MEA in a single cell or short stack, and choose HXP-an or HXP-ca when you need electrodes only. The five-cell HXS-30 short stack is available now; the 46-cell, 30 kW full stack will be available in Q4 2026.

02What is the output, efficiency and power supply of the 2 kW system (HXB-V1)?
Answer first

Hydrogen output is 0.5 Nm³/h (500 L/h, 1 kg/day).

Energy use is 45 kWh/kg-H₂ at stack level and 54 kWh/kg-H₂ for the complete system including BoP, where the 0.4 kW BoP accounts for 9.2 kWh/kg. Power input is 200–240 V AC single phase 50/60 Hz, total consumption approx. 2.4 kW, operating current 15 to 67 A.

03What is the outlet pressure, and can you deliver above 30 bar?
Answer first

The HXB-V1 supply specification supports operation at both 0 barg and 10 barg, selectable in the system software.

Continuous operation at 10 barg has been validated, while the published long-term durability dataset was recorded at ambient pressure. Direct output at 30 to 35 bar is not a current sales specification and has not been validated. Galvanostatic control holds current at setpoint as pressure rises, and the measured voltage increase in our validation test was below 1%.

04What hydrogen purity do you reach, and is a dryer included?
Answer first

A dryer is not included in the standard HXB-V1 configuration.

Under our validated conditions, hydrogen purity of at least 99.999% was confirmed with a dryer. We are developing a modular dryer; when one is needed immediately, we can recommend a partner product matched to the requirement.

05How well does performance hold up in continuous operation?
Answer first

The latest continuous-operation record for a 23-cell HXS-2 stack exceeds 2,400 hours in 0.3 M KOH at 40 °C and 50 A galvanostatic, with a degradation rate of approximately 77 µV/h/cell.

The graph published on this site covers 2,281 hours of that long-run dataset with a full-run linear fit of 80.2 µV/h/cell, with no sign of accelerating degradation. The gas-safety indicator is hydrogen in oxygen, H₂-in-O₂, which was managed below 2%. The opposite direction, O₂-in-H₂, reached a maximum of 0.10% in the same run. These results describe the long-term trend at that test condition and are not a product-lifetime warranty. Raw data are available on request.

06What maintenance is needed, and how is stack service handled?
Answer first

Routine maintenance centres on checking water supply, leaks, operating data and electrolyte (KOH) condition.

KOH is not consumed like water during operation, so it is replaced according to condition and performance trend rather than a fixed interval. For stack service you return the stack and we replace only the MEA, the consumable part, so the hardware is reused. Service is performed by the same engineers who designed and built the stack.

07What interface is available for EMS integration?
Answer first

MQTT over Ethernet.

Operating data and control commands are exchanged as JSON, so the unit can be integrated into your EMS, and we can define monitoring points, control commands, safety interlocks and integration logic together. Modbus RTU/TCP is not supported.

08Can it be used in an electrolysis to storage to compression to refueling chain? What are the outlet fittings?
Answer first

That configuration works.

HXB-V1 is the hydrogen-production unit at the electrolysis stage and can send hydrogen at around 10 barg to downstream equipment such as a dryer, storage, a booster or compressor, and a 300 bar tank. Operating conditions are set and status is monitored in the desktop app. Remote access to the computer running the app enables off-site monitoring and control. Automatic water refill is supported; unattended operation depends on the site risk assessment, ventilation and applicable regulations. H₂ and O₂ outlets are both 1/4 inch double-ferrule fittings, and the outlet gas is saturated with water vapour.

09What water supply and water quality does it need?
Answer first

Connect your own water tank to the feed inlet and the built-in gear pump refills as needed, so no external feed pump is required.

Recommended feed-water quality is ASTM D1193 Type II at 1.0 µS/cm or below at 25 °C. We have operating experience up to approx. 2.0 µS/cm; suitability is confirmed against the project conditions. A pressure switch on the electrolyte tank triggers automatic shutdown at approx. 4 barg.

10What are the installation requirements?
Answer first

Operating temperature is 5 to 45 °C and indoor installation is recommended.

Alarms trigger outside roughly 5 to 55 °C. Thermal management is fan based and the protection rating is IP20. Outdoor installation is not recommended in the standard configuration; enclosure and HVAC can be discussed if required.

11What is the current status of HXS-30 and the larger systems?
Answer first

The five-cell HXS-30 short stack is available now, and the 46-cell, 30 kW full stack will be available in Q4 2026.

The five-cell short stack completed 585 hours of continuous operation at 330 A, 60 °C and 4 L/min electrolyte flow as of 27 July 2026. The 30 kW turnkey system and the 250 kW and 1 MW configurations remain on the development roadmap and are not current sales specifications.

12What are your lead times and shipping terms?
Answer first

From PO acceptance: 4 weeks for stacks, 8 weeks for systems, and 2 weeks for electrodes (up to 8 weeks for custom specifications).

HXS-0 is an available, made-to-order product; production starts after the active area, cell count and flow field are fixed, with a standard lead time of 4 weeks from PO acceptance and specification freeze. Our base term is EXW, and other Incoterms such as DAP can be arranged. Freight depends on route and Incoterms, so it is confirmed against an actual quote at shipment. Goods originate in Korea and we provide a certificate of origin, so preferential duty may apply in countries with a free trade agreement with Korea.

13Which certifications do you hold?
Answer first

We have issued a manufacturer's EU Declaration of Conformity and affixed the CE marking to the HXB-V1 (2 kW AEM electrolysis system).

This is a manufacturer's self-declaration rather than certification by a third-party body, and it covers the LVD, EMC and RoHS directives. A copy of the declaration is available on request. Stacks and electrodes are supplied as components for integration and are not covered by this declaration. We do not hold Russian TR/TS certification. If certification is required for another region, let us know the target country and application and we will review it with you.

14Do you help with system integration?
Answer first

We supply the hydrogen-production unit at the electrolysis stage and review how it connects to downstream storage, compression and dispensing.

If you need a complete turnkey solution we can introduce an integration partner with experience in that scope.

Current status · Aug 2026

HXS-30 development status

Current availability, scheduled supply and the later roadmap are shown separately.

Related product
Available now

5-cell short stack

The HXS-30 short stack is available for development and evaluation.

Q4 2026

46 cells · 30 kW full stack

Design basis: 600 cm² anode electrode area, approx. 521 cm² reference active area and 15 kg H₂/day per unit.

Development roadmap

30 kW system · 250 kW · 1 MW

The turnkey system and larger configurations are not current sales specifications.

Technical details

Detailed technical questions

Project-specific questions covering evaluation methods, changes to operating conditions and internal configuration.

01

Product selection

Application scope for cells, electrodes and test equipment

5 questions
01What are the standard electrode formats (HXP-an, HXP-ca) and how do they differ?
Answer first

HXP-an comes in two standard formats that differ by application rather than size.

200 × 300 mm at 300 µm is a thin large-area sheet suited to electrode cutting, MEA fabrication and stack-level evaluation. 100 × 100 mm at 3 mm is a thicker small-area format for lab-scale testing, single-cell evaluation and catalyst screening. HXP-ca is 260 ± 20 µm thick at 200 × 300 mm, with a choice of Pt/C or PtRu/C. Catalyst loading is 0.2 mgPGM/cm²; for PtRu it is based on the combined mass of Pt and Ru. Standard formats ship in approx. 2 weeks; custom thickness or large sizes take up to approx. 2 months because of substrate procurement and synthesis.

02Can HXB-V1 be used as a stack test station with free i-V sweeps?
Answer first

Partly.

We use HXB-V1 in house as a stack evaluation station, where it handles electrolyte flow, temperature control and data logging. However, its built in power supply is optimized for the operating window of our 2 kW stack, so voltage and current cannot be swept freely. For i-V curves or evaluation of low voltage short stacks and single cells, we recommend pairing it with a separate programmable power supply.

03Can HXB-V1 serve as a fuel cell test bench?
Answer first

Not in its current form, because the direction of operation is reversed.

HXB-V1 is an electrolyzer: the power unit pushes current into the stack and it manages an alkaline electrolyte loop, temperature control and data logging. A fuel cell bench instead needs an electronic load that draws current, plus mass flow controllers, humidification and back pressure control, none of which are present. Owning a potentiostat does not substitute for the gas supply, humidification and back pressure hardware. If the goal is electrolysis cell or stack evaluation, we can propose a single cell or short stack setup instead.

04Can the internal flow field be changed to our own design?
Answer first

It depends on the product.

HXS-0 uses a single-serpentine flow field as standard, and the flow-field geometry can be custom-made within the 1–25 cm² range for the test objective. HXS-2 and HXS-30 use bipolar plates made with dedicated tooling, so internal flow-field changes are not supported. Tell us your test objective and operating conditions and we will define either the HXS-0 custom scope or what can be evaluated with the production-stack flow field.

05Can we use third-party or in-house MEAs?
Answer first

The HXS-0 test cell works with both our own and third-party MEAs.

MEA is not included in the standard supply. On request it can be supplied with an MEA comprising HXP-an, HXP-ca and a membrane.

02

Performance · validation scope

Changes to test conditions and validation scope

2 questions
01Can the electrolyte circulation flow be pushed well above standard?
Answer first

Standard circulation is 4 L/min, set for stack cooling and anode pressure control rather than to match water consumption.

Higher flow is not impossible, but we have not operated and validated it ourselves, so we cannot guarantee performance or lifetime numbers there. The bottleneck is the internal flow field and manifold cross section rather than external piping, and higher flow raises the differential pressure, widening the anode to cathode pressure difference. If high flow is needed for an external process, we recommend separating a stack loop (approx. 4 L/min) from a process loop on a shared electrolyte tank.

02Does hydrogen purity change with operating conditions?
Answer first

It does.

A higher stack temperature carries more water vapour into the hydrogen. Since moisture is the main impurity, removing it with a dryer gave ≥ 99.999% within the operating range we have validated.

03

Installation · operation · safety

Post-delivery settings, start-up and safety shutdown

3 questions
01Can the outlet pressure be changed after delivery?
Answer first

Yes.

The HXB-V1 supports both 0 barg and 10 barg operation within one supply specification, and the required pressure remains selectable in the system software after delivery. These are not separate hardware configurations fixed at the time of order.

02Can it start producing immediately from standby?
Answer first

Yes.

Electrolysis can begin before the electrolyte reaches its target temperature, so you do not have to wait for warm-up before hydrogen is available.

03How does the safety shutdown work?
Answer first

H₂ leak detection, an E-STOP and hardware interlocks are standard, and a pressure switch on the electrolyte tank stops the system automatically at approx.

4 barg. In a fault condition the design routes hydrogen out through the vent line.

04

Maintenance

Disassembly, reassembly and electrolyte management

2 questions
01Can we open and reassemble the stack for research purposes?
Answer first

Yes.

HXS-2 is a compression assembled stack, so it can be opened, disassembled and reassembled. Recovering performance reliably depends on compression and sealing, so we supply a reassembly guide. Performance and leak-tightness conditions after reassembly are agreed case by case.

02How often does the electrolyte need replacing?
Answer first

Use electrolyte condition and performance trend rather than a fixed replacement interval.

Water is consumed during operation while the KOH itself is not. If H₂-in-O₂ crossover exceeds the control limit, or electrolyte condition and performance change, we recommend stopping for inspection and replacement.

05

System integration · scale-up

Configurations that increase hydrogen output

1 question
01How do we scale up hydrogen output?
Answer first

The HXB-V1 is 19 inch rack based, so you add units to raise capacity.

Five stacked units reach roughly 10 kW, about 5 kg per day. Beyond that we propose a custom design around the HXS-30 stack. Tell us your required flow rate and daily operating hours and we will suggest a configuration.

06

Purchasing · certification

Small orders, sourcing information and installation drawings

3 questions
01Can we evaluate a small quantity before a larger order?
Answer first

Yes, and we usually recommend it.

There is no minimum order quantity, so a standard format can be ordered from a single sheet. Custom substrate procurement can take up to approx. 2 months, so it is faster to start with the standard 200 × 300 mm (300 µm) anode, which uses the same NiFe-LDH coating, and evaluate coating behaviour and stability first. Note that a standard format suits evaluation of the coating and OER performance rather than of the substrate itself. A custom quotation can be prepared in parallel. Where detailed performance data or test results need to be exchanged, we sign an NDA. We do not run a free sample programme.

02Will you disclose membrane and catalyst sourcing after purchase?
Answer first

Yes.

The anode uses a non-precious-metal catalyst based on NiFe-LDH, while the cathode uses a Pt- or PtRu-based catalyst at 0.2 mgPGM/cm². We use several membrane and cathode-catalyst brands rather than being tied to one supplier, and disclose the configuration used in the delivered stack. HXP-an is synthesized in house, so replacements are supplied directly. You can later source parts yourself or order our electrode and MEA sets. Synthesis recipes and ionomer composition remain confidential.

03Can we get 3D (STEP) files?
Answer first

Yes.

STEP files for the stack and the 19 inch system enclosure are available, sent by link when the files are large. We can include dimensional data for installation planning as well.

Before a quote

What to send before requesting a quote

Sharing these five points helps us review the configuration and quotation scope more quickly.

  1. 01Product of interest or intended use
  2. 02Target hydrogen output and daily operating hours
  3. 03Required pressure and purity
  4. 04Installation country and power supply
  5. 05Target delivery date
Lead timeStacks 4 weeks · systems 8 weeks · electrodes 2 weeks (custom up to 8 weeks) · from PO acceptance
System warrantyHXB-V1 · 1 year under standard operating conditions
ServiceReturn the stack, we replace the MEA only (hardware is reused)
TermsEXW base, other Incoterms such as DAP available
OriginKorea (certificate of origin provided, FTA preference may apply)

Pricing depends on quantity and Incoterms, so we issue it as a formal quotation.

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